Account management

In this article, you can find answers to frequently asked questions about account management.

I've lost my game account

Your game account is linked to your social network profile. To log in to the game, sign in to the Facebook profile where you started to play.

If you have problems accessing your Facebook page, this article will help you recover access.

How to reset the game progress
It's impossible to reset the game progress.
How to transfer my account to another platform

Your game progress is permanently connected to the platform where it was created. It’s impossible to transfer your account to another platform since all versions of the game use their own dedicated servers. For example, if you create a game account on Facebook, it’s permanently linked to Facebook.

There are two different versions of the game: mobile and browser. Two separate teams develop them, and each version has its own features and game mechanics. Therefore, it’s impossible to access your desktop account in the mobile version and vice versa. You can still launch the desktop version on a mobile device. However, mobile browsers aren’t officially supported.

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