Issues with application loading or performance (Web version)

If you are experiencing any issues with application loading or performance, or if the application or some elements of it do not work properly, please follow these steps

  • clear the browser's cache 
  • upgrade Adobe Flash Player and browser. You can install the actual Flash Player version here:
  • try to use another browser
  • disable AdBlock or any other blocking plug-in
  • temporarily disable your antivirus software and firewall as they can prevent game data transferring to the server.

Please note: we kindly ask you to use all of these steps in case if one of them doesn't resolve the problem.

If it doesn't help, please contact our Customer Support for further solutions. You should send us an inquiry using the built-in Help option from your Facebook account.

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